INSURANCE FOR AUSTRALIAN NDIS PROVIDERS

NDIS Provider
Insurance

Cover options for NDIS registered and unregistered providers supporting participants across Australia. Talk to a specialist broker about protecting your service.

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Tell us a little about your business and we’ll be in touch to discuss your insurance requirements.

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Reviews

What Our Clients Say

Sol Insurance Brokers place picture
5.0
Based on 13 reviews
Charlie Clarke profile picture
Charlie Clarke
3 months ago
I cannot recommend Danielle/Sol enough. After 5+ years with another broker, I changed to Sol this year and it was a great decision. Super responsive (which was a major pain point with my prior broker), open to digging deeper for a better suited policy and price and just all round helpful and efficient! Thanks so much!
Layr TilingCo profile picture
Layr TilingCo
4 months ago
Highly recommend Danielle for insurance purposes. Professional, seamless and no pressure from her in comparison to the larger companies who constantly ring about their quotes. Gives you time to think and work out your best options.
Danielle is friendly but prompt and stays focused on the request at hand. Recommend using Danielle for a personal, 1-1 experience without the pressure and judgements.
Daniel Knight profile picture
Daniel Knight
4 months ago
Danielle at Sol Insurance Brokers is great to deal with. Friendly, professional and always quick to respond, she made the entire process simple and stress-free. It's refreshing to work with someone who genuinely takes the time to understand your needs and provide honest advice.
Alastair lackie profile picture
Alastair lackie
4 months ago
Danielle sourced insurance for my new car it was cheaper than anything I could source and her service was excellent. Very quick turn around would highly recommended.
Jamie-lee Lynch profile picture
Jamie-lee Lynch
4 months ago
Danielle was great to deal with. She made the whole process easy, explained everything clearly, and was always happy to help. Friendly, professional service and I highly recommend.

NDIS providers carry a unique level of responsibility, working closely with participants who may have complex support needs, across their homes, in the community and during transport. Whether you deliver support coordination, personal care, therapy or accommodation services, Sol Insurance Brokers can help you explore cover options that reflect the risk you actually carry.

Insurance NDIS Providers May Need

01

Public & Products Liability Insurance

Is designed to help protect your business against claims for third-party injury or property damage arising from your support work, subject to policy terms.

02

Professional Indemnity Insurance

Is designed to help protect you against claims arising from an alleged error, omission or breach of duty in the care, advice or support you provide, subject to policy terms.

03

Management Liability Insurance

Can help cover the costs of defending claims arising from employment-related disputes involving current, past or prospective employees, subject to policy terms.

04

Cyber Insurance

Cover options to help protect your business against data breaches and cyber incidents involving participant records and personal information, subject to policy terms.

Depending on your service and circumstances, additional covers may include, but are not limited to, Business Interruption, Personal Accident & Illness, Workers Compensation and Commercial Motor, where relevant and subject to policy terms, conditions and exclusions.

Risks we commonly see in NDIS provider services

Injury to a participant during personal care, therapy or support work

Allegations of neglect, abuse or a breach of duty of care

Incidents occurring while transporting participants to appointments or activities

Medication errors or missed care tasks during a support shift

Data breaches involving sensitive participant records and personal information

Compliance obligations under the NDIS Quality and Safeguards Commission, including worker screening

Important: The information provided on this page is general in nature and does not take into account your individual circumstances. Insurance cover, terms, conditions and exclusions vary between insurers and policies. Your insurance requirements will depend on your business activities, contracts, assets and individual circumstances. Please refer to the relevant policy wording and documentation for full details of cover. The risks listed above are general examples only, for illustrative purposes, and do not confirm that your individual policy will respond to any particular claim.

Frequently asked questions

Do NDIS providers need professional indemnity insurance?

Many NDIS registration requirements and service agreements expect providers to hold professional indemnity cover. It’s designed to help protect you against claims arising from an alleged error or omission in the care or advice you provide, subject to policy terms.

Public liability cover is designed to help protect you against claims for injury or property damage arising from your support work, subject to policy terms and exclusions.

Cover for transporting participants generally needs to be arranged specifically and can depend on your vehicle use and registration. We can help you check what applies to your situation.

Cyber insurance can help cover the costs of responding to a data breach involving participant records, including notification obligations and recovery costs, subject to policy terms.

Cover can generally be arranged for both registered and unregistered providers, though the requirements and appetite can vary. Talk to us about your specific registration status.

Get NDIS provider cover that fits how your service operates.

Tell us a bit about the supports you provide and one of our brokers will be in touch to talk through your options.

Related cover

Business Insurance

Liability Insurance

Public and products liability cover options for businesses across Australia.

Business Insurance

Professional Indemnity Insurance

Cover options for errors, omissions or breaches of duty in the care, advice or support you provide.

Business Insurance

Management Liability Insurance

Cover options for directors, officers and employment-related liability exposures.

Business Insurance

Cyber Insurance

Cover options to help protect your business against data breaches and cyber incidents.