Product liability insurance is designed to help protect your business against claims relating to injury or property damage caused by a product you manufacture, supply, distribute or sell, subject to policy terms.
Tell us a little about your business and we’ll be in touch to discuss your insurance requirements.
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Whether you manufacture goods, import products from overseas, or distribute or sell products to customers, your business can be exposed to claims if a product causes injury or damage. Product liability insurance is particularly relevant for retailers, manufacturers, importers and wholesalers.
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Is designed to help protect your business against claims of injury to a third party or damage to their property arising from your business activities or premises, subject to policy terms.
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Can help cover costs relating to claims against your business’s directors, officers, employment practices or management decisions, subject to policy terms.
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Can help cover your business’s buildings, contents, stock and equipment against loss or damage, subject to policy terms.
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Can help cover goods in transit against loss or damage while being imported, exported or transported, subject to policy terms.
Depending on your business and circumstances, additional covers such as business interruption insurance, cyber insurance or professional indemnity insurance may also be worth considering, subject to policy terms and eligibility.
A customer being injured by a faulty or defective product
Property damage caused by a product failing or malfunctioning
A product recall being required due to a safety issue
An imported product not meeting Australian safety standards
Packaging or labelling errors leading to a customer claim
A component supplied to another manufacturer causing a downstream claim
Important: The information provided on this page is general in nature and does not take into account your individual circumstances. Insurance cover, terms, conditions and exclusions vary between insurers and policies. Your insurance requirements will depend on your business activities, contracts, assets and individual circumstances. Please refer to the relevant policy wording and documentation for full details of cover. The risks listed above are general examples only, for illustrative purposes, and do not confirm that your individual policy will respond to any particular claim.
Many product liability policies extend to importers, distributors and wholesalers, not just manufacturers, since importing a product into Australia can create similar exposure. Cover depends on your specific policy terms.
This depends on your policy. Some product liability policies include limited recall-related costs, while dedicated product recall insurance may be available separately. A broker can help you understand what’s included.
Retailers and wholesalers can still be named in a claim even if they didn’t manufacture the product, which is why product liability cover is often relevant across the supply chain.
No. Public liability insurance and product liability insurance are generally separate covers, public liability relates to your general business activities and premises, while product liability relates specifically to claims caused by a product. Many businesses hold both covers together, often combined in a single policy.
The right level of cover depends on factors such as the type of products you sell, your industry, and any contractual requirements from retailers, distributors or clients. A broker can help you assess an appropriate level of cover.
Tell us a bit about your business and one of our brokers will help you find the right level of cover.
Business Insurance
Cover options for claims of injury to a third party or damage to their property arising from your business activities or premises, subject to policy terms.
Business Insurance
Cover options for claims involving your business’s directors, officers, employment practices and certain corporate liabilities, subject to policy terms.
Business Insurance
Cover options for your business’s buildings, contents, stock and equipment, subject to policy terms.
Business Insurance
Cover options for goods in transit against loss or damage while being imported, exported or transported, subject to policy terms.
