Products liability, stock, cyber and business cover options for sexual wellness retailers, brands, importers and wholesalers across Australia. Discreet, judgement-free advice from a specialist broker.
Tell us a little about your business and we’ll be in touch to discuss your insurance requirements.
Reviews
Amazing service, efficient, reliable and most of all...stress free. Dani, you are a star, thank you so much for sorting my new policies. A very different and better experience to that had with my previous Broker. Keep up the great work.
Danielle has been an absolute blessing for us. She reached out to me after seeing a disheartened and desperate comment by me in an online group. We had desperately been searching for coverage for our dream property in Tasmania - two other brokers (including a huge company with offices all over the country) had exhausted their options and not been able to help, and settlement was looming. Danielle was professional but also very friendly, warm and reassuring during my stressing out, and I knew she was going above and beyond to get this done! She kept me in the loop every step of the way...and succeeded in getting us a policy within a matter of days! I am so, so grateful, and cannot recommend her highly enough! She is amazing at what she does and is a genuinely wonderful human too!
It was so refreshing to have someone take the time to explain the important clauses of the professional indemnity insurance. The customisation was really good. Would highly recommend.
Danielle at SOL Insurance is amazing! Was a huge support during a really busy time when our insurances had lapsed and another broker hadn’t found a suitable alternative. Dani kept on top of things and acted fast to get us cover, and with a solid price point compared to what I had found with my own enquiries. Will absolutely use Dani again having come highly recommended to us, and I’d gladly recommend SOL insurance to others.
Danielle is fantastic. Very efficient and she got me an excellent quote/insurance. I highly recommend her, if you are like me a small business that has to cover insurance.
Tell us a little about your business and we’ll be in touch to discuss your insurance requirements.
Sexual wellness is a mainstream retail category, but many businesses selling intimate products still find it hard to get a straight answer on insurance. Whether you run an online store, a boutique or your own product brand, your risks centre on the products you sell: body-safe materials, rechargeable batteries, lubricants and skincare that come into contact with the body, and goods imported from overseas manufacturers. You may also hold customer records where privacy really matters. Sol Insurance Brokers works with insurers who will consider these products and can help you explore cover options with discretion.
01
Is designed to help protect your business against claims for third-party injury or property damage, including claims alleging an injury or reaction caused by a product you sold, imported or had manufactured, subject to policy terms.
02
Can help cover your stock, fit-out and business contents against events such as fire, storm, theft and water damage, subject to policy terms. Cover for stock held elsewhere, such as with a fulfilment provider, depends on the policy.
03
Can help cover the costs of responding to a data breach or cyber attack, such as notifying affected customers and restoring your systems, subject to policy terms. Relevant for any business holding sensitive customer records.
04
Can help cover loss of income if your store or warehouse is forced to close after an insured event, such as fire or storm damage, subject to policy terms.
Depending on your business and circumstances, additional covers may include, but are not limited to, Product Recall, Marine Transit for imported goods, Management Liability, Workers Compensation and Commercial Motor, where relevant and subject to policy terms, conditions and exclusions.
A customer alleges an allergic reaction or injury from a product, lubricant or skincare item you sold.
A rechargeable product with a faulty battery or charger causes a burn or property damage.
Stock damaged or lost in a warehouse fire, storm or water leak.
Importing products from overseas manufacturers whose materials or safety testing you can't easily verify.
Theft of stock from a store or warehouse.
A data breach exposing customer names, addresses or order histories.
Important: The information provided on this page is general in nature and does not take into account your individual circumstances. Insurance cover, terms, conditions and exclusions vary between insurers and policies. Your insurance requirements will depend on your business activities, contracts, assets and individual circumstances. Please refer to the relevant policy wording and documentation for full details of cover. The risks listed above are general examples only, for illustrative purposes, and do not confirm that your individual policy will respond to any particular claim.
Yes. Sol Insurance Brokers works with insurers who will consider sexual wellness and intimate products, including online stores, retail boutiques, product brands and wholesalers. Each insurer looks at the products you sell, where they’re made and your sales volumes, so we’ll talk you through the options available for your business.
Commercial property and stock insurance can help cover your fit-out, stock and contents against events such as fire, theft or storm damage, subject to policy terms.
Products liability cover is designed to respond to claims for injury or property damage caused by products you sell, subject to policy terms and exclusions. Insurers will usually want to know where your products are made, what materials they use and whether they meet relevant safety standards, so keeping supplier records and product specifications on file helps.
It can. Under Australian Consumer Law, an importer can be treated as the manufacturer of a product, particularly where the overseas manufacturer has no place of business in Australia. Insurers will ask about your suppliers, product testing and labelling, and you may also want to consider marine transit cover for goods while they are being shipped.
Yes. We handle every client’s information in line with our Privacy Policy, and we understand that discretion matters in this industry. Your business details are only shared with insurers for the purpose of arranging your cover.
Speak with a broker about cover options for your business. Discreet, straightforward advice.
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