INSURANCE FOR AUSTRALIAN RETAIL SHOPS

Retail Shop
Insurance

Cover options for retail shops and small businesses across Australia. Talk to a specialist broker about protecting your store.

Request a quote

Tell us a little about your business and we’ll be in touch to discuss your insurance requirements.

We respond within 24 hours

Reviews

What Our Clients Say

Sol Insurance Brokers place picture
5.0
Based on 14 reviews
Kate Sawyer profile picture
Kate Sawyer
3 months ago
Danielle is an absolute pleasure to deal with. She's knowledgeable, responsive and genuinely cares about finding the right insurance solution for each client. She takes the time to explain everything clearly and makes the whole process feel easy.

I have complete confidence referring clients to Danielle because I know they'll be well looked after from start to finish. Her professionalism, attention to detail and genuine care really set her apart. I wouldn't hesitate to recommend her to anyone looking for a fantastic insurance broker.
Charlie Clarke profile picture
Charlie Clarke
4 months ago
I cannot recommend Danielle/Sol enough. After 5+ years with another broker, I changed to Sol this year and it was a great decision. Super responsive (which was a major pain point with my prior broker), open to digging deeper for a better suited policy and price and just all round helpful and efficient! Thanks so much!
Layr TilingCo profile picture
Layr TilingCo
4 months ago
Highly recommend Danielle for insurance purposes. Professional, seamless and no pressure from her in comparison to the larger companies who constantly ring about their quotes. Gives you time to think and work out your best options.
Danielle is friendly but prompt and stays focused on the request at hand. Recommend using Danielle for a personal, 1-1 experience without the pressure and judgements.
Daniel Knight profile picture
Daniel Knight
4 months ago
Danielle at Sol Insurance Brokers is great to deal with. Friendly, professional and always quick to respond, she made the entire process simple and stress-free. It's refreshing to work with someone who genuinely takes the time to understand your needs and provide honest advice.
Alastair lackie profile picture
Alastair lackie
4 months ago
Danielle sourced insurance for my new car it was cheaper than anything I could source and her service was excellent. Very quick turn around would highly recommended.
Jamie-lee Lynch profile picture
Jamie-lee Lynch
4 months ago
Danielle was great to deal with. She made the whole process easy, explained everything clearly, and was always happy to help. Friendly, professional service and I highly recommend.
★★★★★

Amazing service, efficient, reliable and most of all...stress free. Dani, you are a star, thank you so much for sorting my new policies. A very different and better experience to that had with my previous Broker. Keep up the great work.

Grant Ormrod
Google review
★★★★★

Danielle has been an absolute blessing for us. She reached out to me after seeing a disheartened and desperate comment by me in an online group. We had desperately been searching for coverage for our dream property in Tasmania - two other brokers (including a huge company with offices all over the country) had exhausted their options and not been able to help, and settlement was looming. Danielle was professional but also very friendly, warm and reassuring during my stressing out, and I knew she was going above and beyond to get this done! She kept me in the loop every step of the way...and succeeded in getting us a policy within a matter of days! I am so, so grateful, and cannot recommend her highly enough! She is amazing at what she does and is a genuinely wonderful human too!

Jen Shipston
Google review
★★★★★

It was so refreshing to have someone take the time to explain the important clauses of the professional indemnity insurance. The customisation was really good. Would highly recommend.

Cosmos Living
Google review
★★★★★

Danielle at SOL Insurance is amazing! Was a huge support during a really busy time when our insurances had lapsed and another broker hadn’t found a suitable alternative. Dani kept on top of things and acted fast to get us cover, and with a solid price point compared to what I had found with my own enquiries. Will absolutely use Dani again having come highly recommended to us, and I’d gladly recommend SOL insurance to others.

Kathryn Cretney
Google review
★★★★★

Danielle is fantastic. Very efficient and she got me an excellent quote/insurance. I highly recommend her, if you are like me a small business that has to cover insurance.

Bergita Shannon
Google review

Request a quote

Tell us a little about your business and we’ll be in touch to discuss your insurance requirements.

We respond within 24 hours

Retail shops carry stock, welcome customers through the door every day, and often deal with cash, deliveries and casual staff. Whether you run a single storefront or a small chain, Sol Insurance Brokers can help you explore cover options that reflect the risk you actually carry.

Selling sexual wellness or intimate products? See our Sexual Wellness & Intimate Products Insurance page.

Customer browsing clothing in a retail shop

Insurance Retail Shops May Need

01

Public & Products Liability Insurance

Is designed to help protect your business against claims for third-party injury or property damage occurring in your store, or arising from products you sell, subject to policy terms.

02

Commercial Property & Stock Insurance

Can help cover your shop fit-out, stock and contents against events such as fire, theft or storm damage, subject to policy terms.

03

Management Liability Insurance

Can help cover the costs of defending claims arising from employment-related disputes involving current, past or prospective employees, subject to policy terms.

04

Business Interruption Insurance

Can help cover loss of income if your store is forced to stop trading due to an insured event, subject to policy terms.

Depending on your business and circumstances, additional covers may include, but are not limited to, Cyber Insurance, Personal Accident & Illness, Workers Compensation and Commercial Motor, where relevant and subject to policy terms, conditions and exclusions.

Risks We Commonly See in Retail Shops

Customer slips, trips or falls in-store

Theft, shoplifting or burglary

Stock damage from fire, storm or water

Product liability claims from items sold

Cash handling and till discrepancies

Data breaches involving customer or payment records

Important: The information provided on this page is general in nature and does not take into account your individual circumstances. Insurance cover, terms, conditions and exclusions vary between insurers and policies. Your insurance requirements will depend on your business activities, contracts, assets and individual circumstances. Please refer to the relevant policy wording and documentation for full details of cover. The risks listed above are general examples only, for illustrative purposes, and do not confirm that your individual policy will respond to any particular claim.

Frequently asked questions

Do I need public liability insurance for a retail shop?

Public liability insurance can help cover claims for injury to a customer or visitor, or damage to property, that occurs in your store, subject to policy terms and conditions.

Commercial property and stock insurance can help cover your fit-out, stock and contents against events such as fire, theft or storm damage, subject to policy terms.

Yes, product liability cover can help protect you against claims arising from products you sell, subject to policy terms and conditions.

Yes, cover options are generally available for your casual and permanent staff, including for claims arising from employment-related disputes, subject to policy terms.

Yes, Sol Insurance Brokers can help tailor cover for a single storefront or a small chain of stores, reflecting how your business actually operates.

Get retail shop cover that fits how your business operates.

Speak with a broker about cover options for your retail store.

Related cover

Business Insurance

Liability Insurance

Public and products liability cover options for businesses across Australia.

Business Insurance

Commercial Property Insurance

Cover options for your building, fit-out, stock and equipment against fire, storm and theft.

Business Insurance

Management Liability Insurance

Cover options for directors, officers and employment-related liability exposures.

Business Insurance

Cyber Insurance

Cover options to help protect your business against data breaches and cyber incidents.